Privacy Policy
01 Introduction
Vixxo, Inc. ("Vixxo," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Please read this Privacy Policy carefully. By using the Vixxo platform, you consent to the practices described in this policy.
02 Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Business name and address
- Payment and billing information
- Professional credentials and certifications (for service providers)
- Communications you send to us
Automatically Collected Information
When you use our Service, we automatically collect certain information, including:
- Device information (type, operating system, browser)
- IP address and general location data
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
03 How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Match customers with qualified service providers
- Verify service provider credentials and qualifications
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
04 Information Sharing
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, analytics)
- Platform Users: Customer information is shared with assigned service providers, and provider information is shared with customers for service coordination
- Legal Requirements: When required by law or to protect our rights, privacy, safety, or property
We do not sell your personal information to third parties for marketing purposes.
05 Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
06 Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Opt-out: Opt out of marketing communications
07 Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: